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PRIVACY POLICY

This privacy notice for  My Martial Hub ('we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:

  • Visit our website at https://www.mymartialhub.com, or any website of ours that links to this privacy notice

  • Download and use our mobile application (My Martial Hub), or any other application of ours that links to this privacy notice

  • Engage with us in other related ways, including any sales, marketing, or events

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If you wish to contact us about any aspect of your privacy, please email us at mymartialhub@gmail.com

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INFORMATION THAT WE COLLECT:

Information You Share With Us

We only collect the information you voluntarily choose to give us. This can happen when you:

  • Request information about our company, products, or services.

  • Participate in activities on our website or app.

  • Contact us directly.

  • Request for listing/delisting of your company's name

  • Request for listing/delisting of competitions (by the organisers)

  • Advertise for us

The specific details we collect depend on how you interact with us and what features you use. Here are some examples of information we might collect:

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  • names

  • email addresses

  • contact preferences

  • mailing addresses

  • website address / socia media address

  • phone numbers

  • centre's address

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We take your privacy seriously and avoid collecting any sensitive data. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

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Note: (Publicly Available Information ) Our website may contain information readily available through public search engines and other online resources. While we strive to ensure accuracy, it's important to acknowledge the source when utilizing this information in any subsequent use. To ensure accuracy and avoid confusion, we typically keep publicly available information displayed on our website unless explicitly requested for removal. We respect requests to remove information from our website. If you identify inaccurate or outdated information in a listing, please contact us and we will take prompt action to review and address your request.

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USING YOUR INFORMATION

We process your information for specific purposes to ensure a smooth and secure experience with our services. These purposes include:​

  • Providing Support: We use your information to respond to your inquiries and offer any needed support regarding our services.

  • Security and Fraud Prevention: We process your information to maintain a secure environment for our services, including measures to prevent fraud.

  • Legal Compliance: We may use your information to comply with relevant laws and regulations.

  • Personalised Experience: With your consent, we may process your information that you submit to us to offer personalized content and targeted advertising based on your interests and preferences. 

  • Service Improvement: We analyze how users interact with our services to identify trends and improve overall user experience, product offerings, and marketing strategies.

  • To promote our services: In some cases, some information you submit to us may be used to promote our services to martial arts' centres/gyms/schools (such as competition materials you submit to us) or use testimonials to share with the community

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SHARING YOUR INFORMATION

 We do not share information about you in any way other than as described in this Privacy Policy.

We may disclose your personal information in limited circumstances, as outlined below:

  • Business Transfers: In the event of a merger, acquisition, financing, or sale of assets, your information may be transferred to the resulting entity. We will make reasonable efforts to inform you before this occurs and ensure the new entity adheres to this privacy policy.

  • Third party service providers: We use tools and online services for operational purposes such as Google applications, our CRM provider or running marketing campaigns.

  • Legal Purposes: In limited circumstances, we may be required to disclose your information to comply with legal or regulatory obligations. This may include responding to court orders, subpoenas, or other valid legal requests. We are committed to protecting your privacy but must also comply with the law.

  • Social media and other tools: We offer social sharing features and other integrated tools which let you share actions that you take on My Martial Hub with third-party services (such as Facebook).

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THIRD-PARTY LINKS

Our website and mobile application may contain links to third-party websites, services, or advertisements. We are not affiliated with these third parties and have no control over their privacy practices or content.

Therefore, we cannot guarantee the safety or security of any information you share with them. It's important to review their privacy policies before interacting with them. We are not responsible for any loss or damage caused by your use of these third-party resources.

Simply put, clicking on a third-party link directs you away from our services and its associated privacy protections. Use these resources at your own discretion.

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SECURING INFORMATION

  • Security Measures: We implement a combination of technical and organizational safeguards to protect your information that is under our control. These measures are designed to prevent unauthorized access, collection, use, disclosure, copying, modification, or disposal of your information, both while it's being transmitted and after we receive it.

  • Data Storage: All the information you provide to us is stored on secure servers. 

While we implement security measures to protect your information, it's important to acknowledge that personal information transmission to and from our Services  inherently carries some risk, hence,  such transmission is at your own risk. To further enhance security, we recommend you only access our Services within a secure environment

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DATA RETENTION

We are committed to responsible data management and only retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy. 

When your information is no longer required for these purposes, we will either:

  • Delete your information securely.

  • Anonymize your information so it can no longer be linked to you.

  • If complete deletion is not possible due to technical limitations (e.g., backups), securely store your information and isolate it from further processing until deletion becomes feasible.

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YOUR PRIVACY RIGHTS

  • For personal information / information/ materials submitted to us

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to be informed about how we collect and use your personal data. You have the right to access your personal data that we hold. You have the right to request correction of any inaccurate or incomplete personal data we hold about you. In certain circumstances, you have the right to request that we erase your personal data.You have the right to object to the processing of your personal data for certain purposes. To ensure the security of your personal information and prevent unauthorized access, we may request specific information from you to verify your identity when processing data requests. This verification process helps us confirm you are the rightful owner of the data before disclosing it. 

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  • For public available information

Our website may contain information readily available through public search engines and other online resources. While we strive to ensure accuracy, it's important to acknowledge the source when utilizing this information in any subsequent use.  We typically keep publicly available information displayed on our website unless explicitly requested for removal. We respect requests to remove information from our website. If you(as the owner/organiser) identify inaccurate or outdated information in a listing, please contact us and we will take prompt action to review and address your request.

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PRIVACY POLICY CHANGES

We may periodically update this privacy policy to reflect changes in our practices, legal requirements, or industry standards. We encourage you to review this privacy policy regularly to stay informed about our data practices. You can learn how to manage your information and protect your privacy. If you disagree with any changes to this privacy policy, you have the option to discontinue using our services/ Site as outlined in our terms of service.

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